Where can I find Partner Stores' Terms & Conditions on ShopBack?
1. How to check on terms and conditions on stores through the ShopBack website.
When entering the ShopBack website, you click through the store that you want to purchase product/service from ShopBack. You will see a pop-up window appear. The popup windows will show on the cashback percentage and terms and conditions of the store.
Please make sure that you have read on terms and conditions on our policy before redirected to the store's website. You can click the "View more" button to go to the store details page or click "Shop now" to go to the store's website.
2. How to check on terms and conditions on stores through the ShopBack application.
Go to ShopBack application and click through the store you want to purchase product/service from ShopBack. The pop-up page terms and conditions will appear before redirected to the merchant's application/website*.
Please make sure that you have read on terms and conditions on our policy before redirected to the store's Application/website. You can click the "show more" to see more details or click "Continue to App" to redirect to the merchant's application/website*.
*Noted: However, some of the merchants did not link from the store's application to ShopBack application. The ShopBack application will be redirected to Moblie merchant's website without appearing of terms and conditions information. But you could click on ''View Cashback Info'' red tab at the bottom of the screen, as in the example below;
Warning: Some of the merchants will give a cashback if customers have purchased through website and application and some of the merchants will only give a cashback for transactions complete purchased on application or website only. Therefore, to avoid a disappointment please read the terms and conditions before redirected or complete a purchase.
For further clarification, do reach out to our friendly live chat agents LiveChat! or through e-mail at ShopBack Help, every Monday - Friday from 8:30 am - 6:30 pm (except public holidays). Hope you enjoy shopping with us!