Can I make an appeal for my rejected Cashback?

Yes, you can. Please complete your appeal within 30 days from the date of rejection. It is up to your responsibility to regularly check on the status of your Cashback and action upon it immediately. Any appeal that passes the specified timeframe will not be entertained by our partner stores.

If you require any further information, you can contact the ShopBack Help Center through friendly live chat agents LiveChat! or through e-mail at  ShopBack Help, every Monday - Friday from 8:30 am - 6:30 pm (except public holidays). 

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