At the login page, click "Forgot password" and a reset password email will be sent to your inbox.

If you are on the ShopBack app, please close the app before clicking on the reset password link in the email.

How to recover password on ShopBack website

1. Click to Login/Sign up

2. Click to forgot your password

3. And then the system will send password link to your email

 How to recover password on ShopBack Application

1. Click to login page

2. Choose to " Forget password "

3. And then the system will send password link to your email

If you require any further information, you can contact the ShopBack Help Center through friendly live chat agents LiveChat! or through e-mail at  ShopBack Help, every Monday - Friday from 8:30 am - 6:30 pm (except public holidays).