Receiving Updates and Notifications
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Will ShopBack send me emails and app notifications?Yes, we would love to keep you in the loop with our latest deals, coupon codes, promotions and upsized Cashback through our newsletters and app notifications. You will also be notified of your Cashback statuses via the newsletters and app notifica...
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What types of email notifications will I receive from ShopBack?You will get two types of email notifications from ShopBack. 1) Marketing promotional newsletters that keep you updated on our latest promotions, deals and upsized Cashback. 2) Cashback transaction notifications or account setting emails that noti...
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Can I unsubscribe from all ShopBack emails?There are two types of email notifications from ShopBack. 1) Marketing promotional newsletters that keep you updated on our latest promotions, deals and upsized Cashback. 2) Cashback transaction notifications or account setting emails that notify ...
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Can I choose what ShopBack app notifications to receive?You can choose whether to receive Promotion Alerts, Cashback Alerts, and Payment Alerts. Please follow these steps! 1. Click on "Human Icon" (Accounts). 2. Click "Notification Settings" 3. You can set up or customize a notification as you need....
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How do I subscribe to ShopBack newsletters?Once you sign up for ShopBack, you are automatically subscribed to ShopBack newsletters. However, if you are not already receiving the newsletters and would like to subscribe, you can contact the ShopBack Help Center through friendly live chat age...
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How do I unsubscribe from ShopBack newsletters?Oh no! It pains us to see you go. We hope you would give us another shot, but if you must, click here and enter the email address you wish to unsubscribe from. Do ensure that you are logged out from your account and then open the link above to uns...
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How do I resubscribe for ShopBack newsletters?Welcome back, we're so glad to have you back! To re-subscribe to our newsletters, you can contact the ShopBack Help Center through friendly live chat agents LiveChat! or through e-mail at ShopBack Help, every Monday - Friday from 8:30 am - 6:30 p...
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I have already unsubscribed, but I am still receiving newsletters. What do I do?There are 3 types of email notifications from ShopBack. 1) Marketing promotional newsletters that keep you updated on our latest promotions, deals, and upsized Cashback. 2) ShopBack account and Bank Verification email. 3. Cashback transaction noti...
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I have already subscribed, but I am not receiving any newsletters. What do I do?If you not receiving any ShopBack newsletters, Please contact the ShopBack Help Center through friendly live chat agents LiveChat! or through e-mail at ShopBack Help, every Monday - Friday from 8:30 am - 6:30 pm (except public holidays).
